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Village Craftsmen
170
Howard Street
PO Box 248
Ocracoke Island,
NC
252-928-5541
info@villagecraftsmen.com
Additional Shipping Information
Although shipping charges for most orders placed on-line at Village
Craftsmen reflect the actual costs incurred, there are two situations that
return figures that may seem excessive.
- Orders for a single, small, lightweight item: Our web site
calculates shipping charges based on figures pulled directly from the
official UPS web site. Please keep in mind that UPS bases rates on a
minimum weight of one pound, even though the actual weight of a package may
be only a few ounces.
Because of Ocracoke's "extended and/or remote" location, UPS also
adds a surcharge of $1.75 to each shipment, as well as a small fuel
surcharge.
The Village Craftsmen on-line shopping cart also adds a $1.50 charge to help
defray the added expense of filling internet orders.
If the calculated shipping costs on your internet order seem excessive feel
free to contact us. We
may be able to ship your small, lightweight item less expensively by the
United States Postal Service.
- Orders for a large number of identical items: Our web site is
configured to calculate shipping costs based on "shipping
weight." Because UPS bases rates on a minimum of one pound even
small lightweight items have a designated shipping weight of one
pound. Shipping charges for orders placed for a number of such items
may then be based on an inflated "total shipping weight," and may
return an excessive amount for shipping costs.
For example, 100 small wooden spice spoons may only weigh a few pounds, but
the shopping cart will calculate shipping charges based on 100 pounds.
If you are placing an order for a large number of identical items and the
shipping charges seem unreasonable, please contact
us. We may be able to recalculate the charges based on more
realistic shipping weights.
For more information about how we calculate shipping charges, please click here.
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