Village Craftsmen

170 Howard Street 

Additional Shipping Information

Although shipping charges for most orders placed on-line at Village Craftsmen reflect the actual costs incurred, there are two situations that return figures that may seem excessive.

• Orders for a single, small, lightweight item:  Our web site calculates shipping charges based on figures pulled directly from the official UPS web site.  Please keep in mind that UPS bases rates on a minimum weight of one pound, even though the actual weight of a package may be only a few ounces.  
  
  Because of Ocracoke's "extended and/or remote" location, UPS also adds a surcharge of $1.75 to each shipment, as well as a small fuel surcharge.  
  
  The Village Craftsmen on-line shopping cart also adds a $1.50 charge to help defray the added expense of filling internet orders. 
  
  If the calculated shipping costs on your internet order seem excessive feel free to contact us.  We may be able to ship your small, lightweight item less expensively by the United States Postal Service.

• Orders for a large number of identical items: Our web site is configured to calculate shipping costs based on "shipping weight."  Because UPS bases rates on a minimum of one pound even small lightweight items have a designated shipping weight of one pound.  Shipping charges for orders placed for a number of such items may then be based on an inflated "total shipping weight," and may return an excessive amount for shipping costs.  
  
  For example, 100 small wooden spice spoons may only weigh a few pounds, but the shopping cart will calculate shipping charges based on 100 pounds. 
  
  If you are placing an order for a large number of identical items and the shipping charges seem unreasonable, please contact us.  We may be able to recalculate the charges based on more realistic shipping weights.  

For more information about how we calculate shipping charges, please click here.