Village Craftsmen

170 Howard Street 

Expedited Shipping

If your order must arrive by a specific date, please keep the following in mind:

Village Craftsmen has an excellent history of quick, reliable service, and most orders can be shipped promptly.  However, because we are located on an island with unpredictable (and at times severe) weather, and because our suppliers are real human beings (who sometimes are not able to supply us as promptly as we'd like) we cannot guarantee  delivery by a specific date even with expedited service.  

Generally, orders to be shipped "Next Day," "Second Day," or "Third Day" must be received by us no later than 9 a.m. in order to be shipped off the island that day.  UPS makes only one daily pickup on Ocracoke Island, around 12 noon.

Village Craftsmen is not responsible for orders delayed because of disrupted internet or telephone connections.

UPS has designated Ocracoke Island an "Extended and/or Remote Area." Although expedited service is available, UPS will not guarantee this service because of potential weather and ferry-related delays. We also do not receive UPS service on Saturdays, Sundays or legal holidays.

If you are asking us to call for your credit card number, please know that we do not ship without credit card authorization.  It may not be possible to obtain credit card information & authorization quickly enough to be able to have your package ready for expedited shipping before noon, when UPS makes pick-ups.  Entering your credit card information on our secure shopping cart system will avoid this potential delay.

Please keep this information in mind when requesting next day, 2nd day and 3rd day shipments.  For example, an order with a request for next day service that is received by us after 9:00 am on a Friday probably will not be shipped until Monday (or Tuesday, if Monday is a holiday). Barring unforeseen weather-related delays, delivery would be on Tuesday (or Wednesday, if Monday is a holiday).

If you have any questions about delivery schedules please contact us.  Thank you for your understanding.